If you have any questions or concerns at any stage of the Vauxhall Store ordering process, our team are ready to help. Simply email us at onlinesales@vauxhall.co.uk and we'll get back to you straight away.
Offer valid for 14 full days from the day of delivery. 400 mileage limit. Available on Vauxhall Store only. Notification of return must be provided to the supplying Retailer within 14 full days of vehicle handover and vehicle returned within 4 days of the notification. Other than any fair wear and tear, the Vehicle must be returned as per original conditions to qualify for the offer with all keys, loose items and V5. The deposit will be held until V5 returned. Vehicle must be returned by the customer to supplying retailer. Upon return vehicle cannot have any charges or claims from any third party against it. You must not have made a previous purchases under the 14 Day Return Guarantee in relation to any vehicle in the preceding 12 months from the date of a proposed purchases. Offer available on new orders between 4 October 2023 to 9 January 2024. Vauxhall Motors Limited reserves the right to change, amend or withdraw the offers at any point in time.
Every vehicle on the Vauxhall Store is displayed with an anticipated delivery window. This is a forecast based on our current production capacity and is subject to change, but is included to give you an idea of when you could expect to receive your new Vauxhall. Please note - Vauxhall is impacted by temporary challenges in the global supply chain including certain component shortages. Unfortunately this means that some customers may experience significant delays to delivery. Working with the Vauxhall Retailer network, we will ensure all of our customers are kept up to date regarding the status of their new vehicle orders.
This website allows you to order your brand new Vauxhall online.
Start off by picking a model and then personalising it the way you like it, including choosing your favourite colour, engine, interior trim and additional options.
When you are happy with your vehicle, and it is time to calculate your finance deal, where you have two options, Personal Contract Purchase (PCP) or Conditional Sale (CS). For PCP you can set you deposit amount, agreement duration and annual mileage to suit your needs, with the option to buy the vehicle at the end or hand it back. For CS you can set your deposit amount, agreement duration, but you will not need to specific your annual mileage, and you will own the vehicle at the end. If you're interested in a difference finance option, your local Vauxhall Retailer will be happy to help.
Once you're happy with your finance deal, we'll ask you to create a MyVauxhall account so that you can save everything, and then select a Vauxhall Retailer who will fulfil your order.
After that, we'll hand you over to Stellantis Financial Services where you can do an online finance application and get a real-time decision. For this you'll need to have your driving license, bank information, employment history and address history to hand. If your finance application is successful, you'll receive an email from Stellantis Financial Services confirming the good news and asking you to finalise your order online.
Once you complete your order online, you'll receive an email from us with all of the details and next steps.
And that's it! The whole process should take between 20 and 30 minutes.
Once you've completed your order online, we'll send you a confirmation email with details of all of your selections and information of what will happen next.
Straight away we'll get to work on processing your order, including arranging it for delivery to your selected Retailer if it's in stock, or building the vehicle if we don't have anything in stock that matches your selections.
Once we've processed your order, the Vauxhall Online Sales Team will give you a call to confirm the latest status of your order and expected timelines for delivery.
Once the vehicle has been built and has arrived at your selected Retailer, you'll receive an email from Stellantis Financial Services inviting you to sign your finance contract online.
As soon as your finance contract has been signed, your selected Retailer will be in touch to collect your finance deposit and arrange a handover date that works for you.
The valuation provided for your current vehicle on this website is given as an indication only and isn't included in your online order.
During your online journey, we will show you an indicative lead time to build the vehicle you've personalised. However, we do have stock of certain vehicles and may be able to offer you an earlier handover if that is convenient.
If you need a very quick delivery, please contact us on 0800 083 0895 or via email at onlinesales@vauxhall.co.uk and we can explain what vehicles are currently available. Your local Vauxhall Retailer will also be able to help you if you'd like to know which vehicles are currently in stock. You can get in contact with your local Retailer here.
If you'd like to share the vehicle you've personalised with your local Retailer so that you can finish your order in person, please contact us on 0800 083 0895 or via email at onlinesales@vauxhall.co.uk and we can pass through all of the detail of your selections to your local Vauxhall Retailer.
Our dedicated Online Sales Team are available from 9am to 5pm from Monday to Friday via telephone on 0800 083 0895 or via email at onlinesales@vauxhall.co.uk. Our team will be happy to help with any queries you may have, or you can speak to the Retailer you selected.